• Georgia Hatton

The lockdown's impact on 2020 marketing trends

Wunderman Thompson Intelligence has pinpointed the trends and behaviours that define the new world, as business and consumers respond to the COVID-19 pandemic.

Wunderman Thompson’s new report, ‘The Future 100 2.0.20,’ highlights 20 key trends that have been fast-tracked by the outbreak, as well as five new trends that have come to light.


The global lockdown has given people time to reflect on their values, highlighting the importance of community, the need for better public health regulations, and the drive to protect future generations. In order to thrive in this new landscape, brands and marketers must address these new consumer attitudes.

Optimism on the rise


The report finds that despite the rise of anxiety levels — especially among younger people, who worry about the future—consumers are also seeking hope and positivity in the form of uplifting stories and programs to inspire future generations.

The new language of advertising


Regulations around flattening the COVID-19 curve have led to a less touch-oriented world. Brands and advertisers are rethinking communication strategies in order to bring people together without the need to congregate physically.


The gaming multiverse


The report also highlights the popularity of gaming and its versatility, providing an outlet for companionship, education and stress-relief.

Brands move from competing to collaborating


Competitive brands are increasingly putting aside old rivalries and working together for the greater good. There has been increased investment in vital services, with Apple and Google collaborating on a contact-tracking app, while GSK and Sanofi join forces in the search for a COVID-19 vaccine.

Gamescape travel


As the tourism industry taps into new virtual worlds in search of escapism, and novel dining formats as restaurants rethink the dining experience.

The rise of anti-consumerism


With shoppers focusing on essentials and becoming more mindful in their purchasing habits. In addition, new payment gestures will grow with the acceleration of frictionless payments and contactless throughout the entire purchase process, including delivery.

Download the full report, including all 25 trends, here.

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